How online counseling works

Simple, seamless access to licensed mental health professionals at your fingertips. Learn more about how online counseling works at COPE Today.





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How it works

Welcome! COPE Today offers credentialed mental health counseling via videoconference, telephone, live chat, and secure messaging. Feel free to look through the counselors in your state and get started whenever you are ready. New members will get a 15 minute bonus added to their account during registration! Any providers who displayed as "Online Now" are available to speak to immediately. Otherwise, you can schedule an appointment and meet with your provider at the most convenient time for you. All of our counselors are licensed mental health professionals and all licenses and credentials have gone through a rigorous verification process.

We understand how important it is to find the best counselor for you, so go ahead and take a few moments to make sure you feel comfortable with your selection. If you would like to change your provider, you can do so at any time.

Once you have selected your counselor you will be taken through a short registration process and you will be ready to begin! COPE Today offers you four mediums through which to access your counselor: live chat, videoconference, secure messaging, and telephony. All counseling is conducted over a secure server and your privacy is of utmost importance to us (more information can be found in our Privacy Statement). All the tools you need are available in your member portal.

Your Privacy and Security

COPE Today takes your privacy seriously. We have invested heavily in a communication environment where each Customer and Counselor must create a secure account with their email and a self-selected password.

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Our Providers' Credentials

Our success lies in our Counselors and the professional expertise they offer to each Customer. Each Counselor must pass a thorough credentialing process before joining the COPE Today network.

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FAQ'S

See what others have been saying about their experiences on COPE Today.

 

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